Artscow Reviews

I was worried after reading other reviews but I thought that I would try this site. I read the positive reviews and made sure that my photo was converted to the highest DPI so it would be decent looking. It was more than decent, it is beautiful! And so roomy! I love the leather smell. Very happy!

This is a scam company that provides legitimate products, if that makes any sense.

The reason I discovered them is I wanted to get a custom printed dakimakura, but I had trouble finding a company who was willing to print nude artwork. After doing some research, I found Artscow and placed my order.

The quality of the first print and fabric of the material were good, but I made a mistake leaving not enough empty space in the margins, and so they decided to crop the image right below the eyes. So I decided to get the order reprinted and that's where the nightmare customer service began.

Despite there being no difference in the two images aside from how much whitespace there was, they rejected the second print for being obscene. I got confrontational and told them they had already printed this once before, there was an issue with the print, and I was just trying to get the print corrected, and started asking for a refund. Instead of answer the question they offered a compromise that if I censored the artwork with a mosaic like the Japanese do, they would be willing to print it.

So I modified the image, sent it back, and said they would approve the design. Then a week later they said they still cannot approve the image because the mosaic needed to be larger and more pixelated. So I modify the image again, they tell me my image is approved, then another week later email me again and tell me that while one person in the company approved the image, the "artist" (whatever that means, they just print photos) refused to print the design without further alterations. They suggested I use an emoji heart to censor the image instead of a mosaic. So I did what they said, and then another week passes, and then tell me the censorship needs to be significantly larger than what I submitted. Finally, on the fourth week of emailing back and forth, they agreed to print the product.

In the middle of dealing with this back and forth with Artscow, I was hit with some bank card fraud. I withdrew some money from the ATM, immediately saw my balance didn't make any sense, and when I checked my bank info there were 3 transactions that day. Me at the ATM, someone in Florida dropping $50 at applebees, and someone in Arkansas buying a $500 TV at Walmart. The bank knew it was impossible for me to be in 3 places across the country at once, so I did not have much trouble getting my money back and the person who bought the TV went to jail because the transaction was large enough the police actually wanted to investigate for once. This kind of got in my head while dealing with Artscow because with the card being deactivated I have no idea how they could refund my purchases, which ended up leading me to make more compromises on the design than I would have otherwise.

Flash forward several years later, and I decide I finally want to change the cover of my daki. I decided this time I would use artwork in anime art style instead of a photorealistic art style and see if Artscow would approve it without censorship. I got this order printed and shipped without issue despite being equally "obscene" as the other image.

About a week later, I got a spearhead phishing email that was pretending to be from my local bank which contained my full CC#, exp, and security code. I immediately froze the card and got a new one. Now, I can't prove it 100%, but I am absolutely convinced it was Artscow who was leaking my card information for one simple reason. The second card was brand new, as my previous card had just expired, and the only times I had used the new card were to withdraw money directly from my bank's ATM. Artscow was the first and only transaction I made on that card number. I didn't even recieve the item yet, it got stuck in customs in Alaska somewhere for about 2 weeks before it finally started moving again.

So basically, this company will provide you with a legitimate product of good quality, but then they will screw you out the door. The reason that I am writing this review is that despite not dealing with them for several years, I was recently asking around looking for a place where I could get a customized deck of cards printed for a board game I've been working on, and several people suggested Artscow. AHHHHHHHHHHHH

The reason I give this company 2 stars instead of 1 is that if you want to get erotic art printed, they will do it, you will actually get it, and it will be good quality, but I would recommend you pay with some sort of burner method that you immediately close once you're done dealing with this company.

Had a few orders that were ok... THEN... black t shirt has a white line not in the design... satin pyjamas the on screen and actual prints are totally different!
Tried to contact them... no success their online form doesn't work... THEN! I discover I have to pay shipping to Hong Kong! ONLY EVER USE Pay Pal so you can get your money back!

I have never and would never sign up for their website. I have received over 20 emails in the past few months constantly asking me to purchase all kinds of products from them.

After one month after purchase my item is still processing. They said that in 7 days I'll receive it, so I wrote to the customer care to understand if everything was ok and they told me they had delays. This was 15 days ago, and still no idea when the product is going to be made, let alone shipped.

Can you give a 0 star review? Their customer service is terrible and their photo reproductions are beyond bad. I ordered a personalized photo blanket. Some of the photos came out orange. The base colour was supposed to be dark purple. The colour I got was light blue. When I complained they said I could return it at my cost for a refund. I was not going to send it back to China to get a refund of what I paid when it would cost me a fair bit to return it and end up with nothing. They claimed the photo colours were my fault and that the base colour was 'close enough'. Its not worth the money or aggravation to use this company. I will never use them again and will tell everyone I know not to ever use them. SCAM.

Can you give a 0 star review? Their customer service is terrible and their photo reproductions are beyond bad. I ordered a personalized photo blanket. Some of the photos came out orange. The base colour was supposed to be dark purple. The colour I got was light blue. When I complained they said I could return it at my cost for a refund. I was not going to send it back to China to get a refund of what I paid when it would cost me a fair bit to return it and end up with nothing. They claimed the photo colours were my fault and that the base colour was 'close enough'. Its not worth the money or aggravation to use this company. I will never use them again and will tell everyone I know not to ever use them. SCAM.

I ordered a couple of mouse pads with pic of family. Never arrived. They said they were returned but if i pay $7.98 they will resend. They resent, said they were returned a second time but if i pay $7.98 they will resend. I said i don't believe you. Goodbye.

I was hesitant to order as I thought this might be a scam sight but I thought 25 bucks why not. I will now be ordering tons of custom dress shirts to look like a goober! They do take about a month to arrive but I'm more than happy to wait for custom shirts! Great quality and customer service was very helpful as it was around Christmas and they were slammed with orders.

Ordered the masks on 9/12 and received them on 9/17. Was amazed. Masks are of good quality. Nose piece is solid. Materials look and feel good. Wasn't pleased with the mask not being pressed into the mask like my other PGT masks purchased from other sources, but the mask is up to par. Customer service was responsive